Language

Operations Analyst - Request #36049387

Excellent Written and Verbal Communication Skills
Detail Oriented
Workflow
Business Requirements
Business Systems Analysis
Customer Support
Project Plans
DB2
Security Administration
Computer Programming
Mainframe
Description:

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we’re stronger than ever. Our A.M. Best rating is A+ (Superior) — making us the only health insurance company in South Carolina with that rating. We’re the largest insurance company in South Carolina …and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Job Title: Analyst, Business II 

Position Details: 

  • CONTRACT TO HIRE.
  • WORK SCHEDULE - MONDAY THROUGH FRIDAY, 8 HOUR SHIFTS MUST BE AVAILABLE 8:00AM- 4:30PM.
  • ONSITE PANEL INTERVIEWS AT THE 4101 PERCIVAL RD.
  • TRAINING WILL BE APPROXIMATELY 8 WEEKS.
  • ONSITE POSITION.
  • THE CANDIDATES MUST BE LOCAL.

2-4 PREFERRED/NICE TO HAVE skill sets/qualities:

  • Analytical. Research involved. 
  • Understanding simple debits and credits.
  • Strong email communication. 
  • Office/administrative experience.

Soft Skills:

  • Detail Oriented – to be able to be organized and able to complete tasks as assigned.
  • Critical Thinking – to be able to adequately work through complex issues.
  • Multi-tasking so that workflow is as efficient as possible.
  • Written and verbal communication is critical. 
  • Data Entry.

Duties:

  • Conducts business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align operations solutions with business initiatives. 
  • Prepares functional, system and program specifications. 
  • Provides management support in review of various internal/external reports/data. 
  • Provides assistance with testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received.
  • 30% Evaluates the activities, performance and systems within a specific area for standards and workflow simplification. Compiles data for analysis and prepares reports and presentations for management using applicable programming languages and/or software products. Reviews system enhancements/upgrades to determine applicability of customer file modification requirements. Facilitates timely and accurate updates to reference files based on customer requests.
  • 30% Coordinates testing and debugging of new or modified software. Creates test matrices and supporting documentation. Develops and executes formal test plans to ensure delivery of quality software applications. Monitors software implementations for exceptions and to verify that changes to the systems' operational process had the desired effect. identifies and documents systems problems and assists in their resolution.
  • 20% Research system problems and identifies potential solutions. Investigates and diagnoses system problems, formulates solutions, initiates change sheets, defines business requirements, and tests corrections. Researches any questionable standard system or local component problematic situations to assure compliance and accuracy.
  • 10% Under general direction, defines business requirements, tests, and leads small to moderate projects. Assists management in performing business reviews by analyzing internal/external projects and changes. Ensures changes do not have a negative impact on productivity and procedures. Makes recommendations to improve productivity, cost effectiveness and timeliness.
  • 5% Communicates with management and departmental personnel to document workflow procedures. Assists in preparing verbal and written communication about business changes with management or other staff members.
  • 5% Prepares written reports and analyses pertaining to testing results and related data, including recommendations for customers on improving operational workflows. 

Required Skills and Abilities: 

  • Required Education: Bachelor's degree or 4 years of job-related business experience. 
  • Required Work Experience: 2 years of job-related business systems analysis, research and/or customer support experience. 
  • Preferred Education: Bachelor's degree-in Computer Science, Business Administration, or another job-related field. 
  • Preferred Work Experience: 3 years-of job-related business systems analysis, research and/or customer support experience.
  • Working knowledge of business support and systems concepts. 
  • Able to communicate effectively with technical and non-technical audiences, including the ability to express basic technical and business concepts to management, peers, and the business units. 
  • Good teamwork and interpersonal skills. 
  • Good analytical and conceptual skills. 
  • Fundamental understanding of user acceptance test plans and test matrices, project plans, and scope and design documents. 
  • Working knowledge and understanding of how projects and implementations affect an organization and can effectively link it to business processes. Working knowledge of mainframe electronic data processing system change methodology. 
  • Required Software and Tools: Microsoft Office. 
  • Preferred Skills and Abilities: In-depth knowledge of procedures for the supported business unit. 
  • Computer programming skills. 
  • Preferred Software and Other Tools: Proficiency with BCBSSC/subsidiary systems. Knowledge of programming languages and/or concepts. Easytrieve, DB2, or related. 
  • Work Environment: Typical work environment. 
  • May provide security administration to application supported by area when the appropriate written and approved request is received.

This is the pay range that Magnit reasonably expects to pay someone for this position is $12.38/hour - $16.50/hour. Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more. 

Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty. If you're ready to join in a diverse company with secure, community roots and an innovative future, apply for a position now!

QUALIFICATION/ LICENSURE :
  • Work Authorization : Green Card, US Citizen, Other valid work visa
  • Preferred years of experience : 3+ Years
  • Travel Required : No travel required
  • Shift timings: WORK SCHEDULE - MONDAY THROUGH FRIDAY, 8 HOUR SHIFTS MUST BE AVAILABLE 8:00AM- 4:30PM.
Job Location Columbia, South Carolina
Pay USD 12.38 - USD 16.50 Per Hour
Contract Duration 14 week(s)