Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we’re stronger than ever. Our A.M. Best rating is A+ (Superior) — making us the only health insurance company in South Carolina with that rating. We’re the largest insurance company in South Carolina …and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Job Title: Analyst, Business I

Position Notes:

• MAX PAY RATE - $17.00/HOUR. 
• CONTRACT TO HIRE.
• ONSITE POSITION ONLY – MUST BE LOCAL CANDIDATES.
• WORK LOCATION: 4101 PERCIVAL ROAD COLUMBIA, SC 29229.
• WORK SCHEDULE: MONDAY-FRIDAY, 8 AM-4:30 PM (OT AS NEEDED).
• MANAGER MAY CONDUCT PANEL INTERVIEWS.

Top 2-4 PREFERRED/NICE TO HAVE skill sets/qualities:  Detail oriented, ability to research, multitasker, ability to set priorities, communication well and critical thinking skills.

A typical day would look like in this role: Working their assigned caseload, processing daily requests for the caseload, providing feedback about members apart of their caseload. 

Soft skills: Adaptability (as they may be asked to assist with various tasks) Time management/Prioritizing skills (the tasks are worked by deadlines).

About our team: The team works well together; they are dedicated and complete all and necessary tasks assigned. The team is well-rounded and supports each other daily.

Duties:

• Assists in formulating and defining systems scope and objectives using research and basic understanding of business systems and industry requirements. Learns to conduct business process analyses, needs assessments and cost/benefits analyses for aligning operations solutions with business initiatives. 
• Provides assistance in testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received.
• 25% Obtains a detailed understanding of the major operations and functions in effect within the areas being supported. Reviews basic system enhancements/upgrades to determine applicability of customer file modification requirements. Following clearly defined procedures, assists in facilitating timely and accurate updates to reference files based on customer requests.
• 25% Documents system problems and assists in their resolution. Reviews and completes various daily reports to ensure system is performing as expected. Prepares written reports and analysis, including recommendations pertaining to system functionality and testing progress.
• 20% Prepares and reviews test data, test plans and test matrices for system changes. Develops test matrices to accurately reflect changes and detail expected outcome. Executes test cases and evaluates test results for errors. Reports problems through appropriate channels and suggests corrections for a successful implementation.
• 15% Under the guidance of an advanced business analyst or manager, learns to define business requirements, perform tests, and may lead small projects. •10% Learns how to prepare and review data for analysis in order to evaluate the activities, performance and systems within a specific area for standards and workflow simplification.
• 5% Communicates with management and departmental personnel to document workflow procedures. Assists in preparing verbal and written communication about business changes with management or other staff members. Functions as liaison between the operations testers and information systems to facilitate communications. In addition, assists customer testers with issues that arise during projects. 

Required Skills and Abilities: 

• Required Education: Bachelor's degree OR 4 years of job-related business experience. 
• Required Work Experience: 2+ years
• Basic knowledge of business support and systems concepts. Strong teamwork, communication and interpersonal skills. 
• Good analytical and conceptual skills. 
• Computer programming skills. Able to express basic technical/business concepts to management, peers, and the business units. 
• Good organizational and problem-solving abilities. 
• Knowledge of procedures for the supported business unit. 
• Understands how projects and implementations affect an organization and is able to link it to business processes. 
• Required Software and Tools: Microsoft Office. 
• Work Environment: Typical office environment.

Preferred Skills and Abilities: 

• Preferred Education: Bachelor's degree-in Computer Science, Business Administration, OR another job-related field. 
• Preferred Work Experience: 1 year-of business systems analysis, research, and customer support experience.
• Preferred Software and Other Tools: Working knowledge of BCBS/subsidiary systems. Knowledge of programming languages and/or concepts. Easytrieve, DB2 or related. 

This is the pay range that Magnit reasonably expects to pay someone for this position is $12.75/hour - $17.00/hour. Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more. 

Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty. If you're ready to join in a diverse company with secure, community roots and an innovative future, apply for a position now!