Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we’re stronger than ever. Our A.M. Best rating is A+ (Superior) — making us the only health insurance company in South Carolina with that rating. We’re the largest insurance company in South Carolina …and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
Job Title: Analyst, Sr Business Systems I
Position Details:
Day To Day: Working within Agile teams, they participate in daily stand-ups and use tools like Jira and Confluence to track progress, document user stories, and collaborate with developers, testers, and business stakeholders. They may also contribute to team presentations, where strong communication skills are essential for explaining technical concepts in a clear, business-oriented manner. While they typically work under the guidance of senior team members, they are expected to take ownership of tasks, troubleshoot issues, and contribute to the delivery of scalable, cloud-based analytics solutions. They help define customer needs in a technical context, ensuring that the proposed cloud technical solutions meet the customer’s objectives. Additionally, they may provide guidance in support of large cloud IT projects, contributing to both the technical execution and the broader success of the initiative.
Duties:
Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large, high-visibility project and support efforts. Provide guidance for less experienced staff to ensure they remain on target for meeting customer requirements.
25% Elicit and document user requirements to meet a business objective. Sets customer expectations on feasibility. Identify and validate requirements and organize the information into a logical document using business analysis models that are understood by the customer and Information Systems.
25% Act as the Subject Matter Expert for one or more lines of business on various projects. Mentor less experienced business systems analysts. •10% Ensure understanding of why the business solution was chosen and guide both technical and customer departments in the development of the systems.
10% Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them. Provide guidance to less experienced team members so they can transfer this knowledge to technical departments.
10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
10% Provide the business direction for system changes.
10% Validate the business need for solutions to business problems and process improvements.
Pay Transparency:
BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more.
Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty. If you're ready to join in a diverse company with secure, community roots and an innovative future, apply for a position now!