Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we’re stronger than ever. Our A.M. Best rating is A+ (Superior) — making us the only health insurance company in South Carolina with that rating. We’re the largest insurance company in South Carolina …and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Job Title: Analyst, Sr Business Systems I 

Position Notes:

• Role is Fully Onsite and has the potential to move to partial onsite once fully trained. 
• Work Schedule/Hours: 8:00 AM – 5:00 PM with a 1-hour lunch, flexible - Occasional off hours and weekends.
• Interviews: Onsite.
• Contract To Hire.

The Team: Palmetto GBA, eCommerce department, eServices Portal Team. The eServices portal group has three Scrum development teams of about 6 people each. We are currently working on Spring upgrades in addition to some user facing enhancements. The culture is collaborative, positive, and team oriented.

Required Technologies: 

• Agile Scrum.
• User Stories w/ Acceptance Criteria.
• Secure Web Based Application Experience.
• Basic Understanding of Java-based Systems to effectively communicate with developers and understand technical constraints.

Nice To Have: 

• Digital.ai Agility for backlog management.
• Experience with Secure Application Environments for understanding of authentication, authorization, and data privacy considerations.
• Agile Certifications (e.g., Certified Scrum Product Owner (CSPO), PMI-ACP).  
• Visio, SQL, Insomnia.

Day to Day: 

• We operate in an agile Scrum environment with standard agile ceremonies. A typical day in this role involves a combination of Agile collaboration and action request fulfillment.  
• A typical day for the Business Analyst begins with participating in the daily Scrum stand-up, where they provide updates on progress and help remove any blockers related to requirements or user stories. Throughout the day, they work closely with the Product Owner to refine the product backlog, write and update user stories, and ensure acceptance criteria are clear and testable.
• They collaborate with developers and testers to clarify requirements for the secure, web-based Java application, often reviewing API documentation, data models, and UI wireframes. While they are not coding, they are deeply involved in supporting the development process by analyzing how new features integrate with existing Java-based components and ensuring that security and compliance requirements are addressed.
• The BA will use Digital.ai’s Agility tool to manage work items, support sprint planning and retrospectives, and facilitate user acceptance testing (UAT) by coordinating with stakeholders and validating that the delivered functionality meets business needs.

Duties:

• Defines customer needs in technical and business contexts.  Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large project and support efforts.
• 25% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document using business analysis models that is understood by the customer and Information Systems.
• 20% Respond to questions and ensure understanding of why the business solution was chosen. Guide both technical and customer departments in the development of the systems.
• 15% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
• 15% Validate the business need for solutions to business problems and process improvements.
• 10% Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them.
• 10% Provide input on the business direction for system changes.
• 5% Mentor less experienced business systems analysts.
   

Required Skills and Abilities: 

• Demonstrated expertise in the concepts of the supported business unit. 
• Demonstrated knowledge of standard industry practices and procedures for the business unit. Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units. 
• Able to influence and negotiate solutions to business problems. 
• Strong teamwork and interpersonal skills. Understands how IT affects an organization and is able to link it to business processes. Excellent analytical and conceptual skills. 
• Able to read and comment on test plans and test matrices, project plans, and scope and design documents. 
• Has a conceptual understanding of project management techniques.

Preferred Software and Other Tools: 

• Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.

Required Education: 

• Bachelor's degree in computer science, Business Administration, or other job-related field. or 4 years of job-related work experience or 2 years of job-related experience plus an associate’s degree in computer science, Business Administration or other job-related degree.
• Required Work Experience: 6 years of IT business analysis experience.
• Degree Equivalency: 4 years of job-related work experience or 2 years of job-related experience plus an associate’s degree in computer science, Business Administration or other job-related degree.
• Preferred Licenses and Certificates: Certified Business Analysis Professional (CBAP), HIPAA, LOMA.
• Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Customer-focused, project-oriented applications support environment.

This is the pay range that Magnit reasonably expects to pay someone for this position is $33.65/hour - $44.86/hour. Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more. 

Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty. If you're ready to join in a diverse company with secure, community roots and an innovative future, apply for a position now!