Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we’re stronger than ever. Our A.M. Best rating is A+ (Superior), making us the only health insurance company in South Carolina with that rating. We’re the largest insurance company in South Carolina …and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allow us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Job Title: Analyst, Business Systems II

Position Details:

• This position is role is partially onsite located at 2401 Faraway Drive, Columbia, SC 29223.
• Hybrid Work Schedule: 8:30 AM - 5:00 PM (EST) - Monday & Friday will be remote & Tuesday, Wednesday, Thursday will be required to work onsite.
• Department: I/S Planning and Analysis.
• Team Name: Financial Planning and Analysis.
• Applicants must be authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship.
• We are looking for individuals who are people orientated, change management, business orientated (someone who enjoys collaborating with others). Experience or demonstrated process improvement work initiatives.

Nice To Have: 

• Proficiency Microsoft 365 Products.
• MS Azure, MS Power Platform (Power Query, Power BI, etc.) is a plus.
• Exceptional Communication Skills: Ability to clearly articulate tasks and coordinate processes involving large groups to ensure seamless operations.
• Strong Business Acumen: Strong understanding of the broader business context, with the ability to look beyond data and see the bigger picture.
• Outstanding Customer Service: Demonstrated ability to engage with customers daily, deliver outstanding service, and collaborate effectively with diverse teams.

Day to Day:

• Defines customer needs in technical and business contexts.  
• Ensure the proposed technical and business solutions meet the customers’ objectives for the work effort. 
• Provide guidance with planning and prioritization of business support-related activities.

Duties:

• Defines customer needs in technical and business contexts. 
• Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. 
• Provide guidance with planning and prioritization of business support-related activities.
• 30% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
• 25% Guide both technical and customer departments in the development of the systems that support the business solution.
• 10% Facilitate the transfer of knowledge about the direction of the business units to others who support them.
• 10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
• 10% Provide input on the business direction for system changes.
• 10% Validate the business need for solutions to business problems and process improvements.
• 5% Assist in the development and documentation of training materials. Mentor or train less experienced staff. 

Required Skills and Abilities:  

• Required Education: Bachelor's degree in Computer Science, Business Administration, or other job-related field OR 4 years of job-related work experience or 2 years of job-related experience plus an Associate’s degree in Computer Science, Business Administration or other job-related degree.
• Required Work Experience: 4 years of IT business analysis experience.
• Preferred Education: Bachelor's degree-in Computer Science, Business Administration, or other job related field or 4 years of job related experience with government business and/or BCBS companies.
• Preferred Licenses and Certificates:  Certified Business Analysis Professional (CBAP), HIPAA, LOMA.
• Demonstrated understanding of concepts of the supported business unit. Basic knowledge of standard industry practices. 
• Demonstrated knowledge of procedures for the business unit. 
• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units. Strong teamwork and interpersonal skills. 
• Understands how IT affects an organization and is able to link it to business processes. 
• Excellent analytical skills. Good conceptual skills. Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
• Work Environment: Fast-paced, high demand environment. Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Required Software and Other Tools: 

• Microsoft Office.

Preferred Skills and Abilities:  

• Conceptual understanding of project management techniques. Able to influence and negotiate solutions to business problems.

Preferred Software and Other Tools:  

• Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.

Pay Transparency:

This is the pay range that Magnit reasonably expects to pay someone for this position is $28.85/hour - $38.47/hour W-2.
Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found dedication, work ethics and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more.

Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty. If you're ready to join a diverse company with secure, community roots and an innovative future, apply for a position now!